Summary Apache Cloudstack continues to be the most simplified and efficient Cloud Orchestration platform, with a vibrant user-driven community. The OpenStack Foundation is a vendor-driven association with commercial […]
Experience / Tips
Posted on:
Customer Profile Stack — A System of Record
A couple of years ago, Zuora published their sales deck, which was hailed by strategist and thought leader Andy Raskin as being the best sales deck ever. Amidst […]
Experience
Posted on:
The Importance of Customer Success in Service Operations
Terms like SLA, TAT, helpdesk, c-SAT are no strangers to the world of enterprise ITSM. While the terms themselves define the existence of a customer-centric process, the abbreviations […]
Design / Experience / Public Cloud
Posted on:
Beyond IaaS – Designing a Cloud Services Marketplace
For any online business, a well-designed marketplace is central to driving 360-degree customer experience. For organisations that have invested in setting up and operating a cloud services business, […]
Market
Posted on:
The Economics of an In-country Cloud Business
Based on global data from multiple service providers in emerging markets, here are a few impressive figures for you: If these numbers are interesting to you read […]
Business and Strategy / Experience / Market
Posted on:
5 Mantras for Building a Successful Cloud Business
Building a successful cloud business is not easy, and your choice of platform and technologies plays a decisive role in that. Hence we thought that we would put […]
Developing Markets / Market / Public Cloud
Posted on:
The Cloud’s Evolution in Developing Markets Offers New Opportunities
Of all the extraordinary new technologies that have emerged in the recent past, cloud computing, perhaps, has the most far-reaching impact on our lives. From making data storage […]
Edge Cloud / Market / Technology
Posted on:
How Edge Computing Will Salvage The Burgeoning Data Challenge Globally
As the Internet of Things (IoT) grows more and more commonplace in our current IT setups, and “smart” devices will invariably become indispensable. An effect of this phenomenal […]
Developing Markets / Market
Posted on:
What Does the Future of the Cloud Look Like in Developing Markets?
Cloud computing has taken the world by storm in a very short time, with organisations, globally, adopting the technology and making use of its vast potential. Companies across […]
Edge Cloud / Technology
Posted on:
Edge Computing vs Climate Change: A Closer Look at the Impact
From an era with computers performing limited calculations and functions, the progress the global IT sector has made in just two decades has been nothing short of extraordinary. […]
Edge Cloud / Market / Technology
Posted on:
The State of Edge Computing in South East Asia
The Edge Cloud and IoT revolution may be taking the global IT industry by storm, but it’s South East Asia that’s expected to see maximum action. IDC has […]
Developing Markets / Edge Cloud / Innovation / Market / Technology
Posted on:
Edge Cloud: The Critical Component For The Cloud Computing Industry Across Developing Markets
The 3 industrial revolutions that humanity has witnessed have each fundamentally changed our lives in irreversible ways. The first industrial revolution brought us the benefits of mechanization, when […]